Please review our frequently asked questions below – if you can’t find what you’re looking for, get in touch and our staff will be happy to help!
What is the minimum order and carriage charge? There is no minimum order, but there will be a carriage charge of £12.50 added to orders below £150.00
How long will I have to wait for delivery? Any orders placed by 4pm Mon-Thurs and 3pm Friday will be delivered on a next day basis as standard. We also offer pre 12pm delivery for £17.50 or pre 10am delivery for £25.00!
Where do I send my returns to? Any returns should be sent to our Petersfield office- Unit 9 Bedford Rd, Petersfield GU32 3QA
Do I get a warranty? There is a three year warranty as standard on all CSS products except fire, which is one year. Batteries are also covered for one year regardless of product category..
What email address should I send my orders to? firstname.lastname@example.org